Overview

CRMS is a tool for making request for New Connection, Meter Burnt, Meter faulty, Address Correction, Name Correction, Load Enhancement and Category Change etc. These request changes can process and reflecting the consumer information and its billing.

Why CRMS ?

1. Streamlining the processes of request like New Connection, Meter burn, Meter faulty, address  correction name correction, load enhancement and Category Change etc.
2. Reduce the time span of Non Energy activity
3. Online transaction to get the status of request

Features

1. Single platform for al kind of consumer request
2. Single platform for different department to close the consumer request/ complaint like meter allotment to vender for installation at consumer premises Job allotment and completion record Meter Installation Energization complete for billing.
3. Automation for information to concern regulatory.
4. Liking with other department (Enforcement, ONM etc.)